The fastest way to check a pending Social Security disability claim is your my Social Security account at ssa.gov — it shows your filing date, which office has your file, and (once scheduled) your hearing date. You can also call your local Social Security office or the DDS examiner listed on your paperwork. Waiting is stressful, but there are concrete things you can do while your claim sits in the queue: keep your evidence current, keep your contact information up to date, and know what "normal" looks like so you can recognize when to follow up.
Where to check your status
Online: your my Social Security account
Create or sign in to your account at ssa.gov/myaccount. Under "Your Benefit Application," select "View Details." Depending on where your claim is in the process, you may see:
The date you filed and the office currently handling your claim
Whether your claim has been sent to your state's Disability Determination Services (DDS) office for the medical decision
A scheduled hearing date and time, once one is set
Re-entry numbers if you have an incomplete online application
The online account is the method SSA generally points people to first, because it's available any time and doesn't require waiting on hold. If you can't check online, SSA's national line and your local field office can look up your status by phone.
By phone
If you don't use the internet, or you have a question the online status page doesn't answer, call SSA's national number or your local field office directly. Have your Social Security number and, if you have it, your confirmation or claim number ready. If your claim has already been assigned to a DDS examiner, the notice you received when you applied should list that examiner's name and a direct phone or mailing address — that's often faster than the national line for questions specific to the medical review.
Through the DDS (the medical-review stage)
Most initial and reconsideration claims spend the bulk of their time not at Social Security itself, but at your state's Disability Determination Services agency, which makes the actual medical decision using SSA's rules. If you're unsure whether your claim has reached DDS yet, that's a fair question to ask when you call — it helps you understand which office is currently working your file.
What the status stages generally mean
Language varies somewhat by office and by whether you're at the initial, reconsideration, or hearing level, but broadly you'll see your claim move through phases like:
Received / Initial Review — your application is logged and being prepared to send to DDS.
Awaiting Medical Records / Records Requested — DDS is contacting your doctors, hospitals, or other treatment sources for records.
Additional Evidence Needed — the examiner needs more information, which may include scheduling a consultative examination (an exam arranged and paid for by SSA, at no cost to you) if your existing records don't cover everything needed.
Ready for Decision / In Review — the examiner has what's needed and is making the determination.
Decision Made — a determination has been issued and a notice is being mailed.
Hearing Office stages (if you've appealed to an Administrative Law Judge) — you'll typically see steps like waiting to be scheduled, hearing scheduled, and post-hearing review.
These labels describe workflow, not an estimate of whether you'll be approved. A claim sitting in "Additional Evidence Needed" for a while isn't a bad sign by itself — it often just means records are slow to arrive from a provider's office.
How long should it take?
There's no fixed promise on timing, and it varies a lot by state DDS workload and case complexity — initial decisions have taken anywhere from a few months to well over a year in different offices and years. SSA publishes its own current average processing times by stage (initial, reconsideration, hearing) at ssa.gov, and that's the most reliable benchmark to compare against, since national and state averages shift from year to year. If your case has been pending noticeably longer than the current published average for your stage and state, that's a reasonable trigger to call and ask what's outstanding — not necessarily a sign anything is wrong.
Submitting new medical evidence while your claim is pending
You are required to tell SSA about — and are allowed to submit — any evidence you have that relates to your disability, for as long as your claim is open. You don't have to wait for a request from an examiner.
What to do
Find out who has your file. If DDS has your claim, the notice you received names the examiner and gives a mailing address. Send new records there, or ask about electronic options.
Use SSA's Upload Documents tool where available through your my Social Security account or the ssa.gov disability application system — it lets you submit files directly rather than by mail.
Tell SSA about new providers. If you started seeing a new specialist, went to the ER, or had a hospitalization since you applied, report it — don't assume they'll find it on their own.
Keep a copy of everything you send, and note the date, in case anything needs to be resent.
Respond promptly to any consultative exam notice. Missing a scheduled exam without rescheduling can result in a denial for failure to cooperate.
Since 2017, SSA no longer automatically gives a treating doctor's opinion "controlling weight" simply because of that relationship. Instead, examiners and judges weigh medical opinions primarily on how well they're supported by objective findings and how consistent they are with the rest of the record. In practice, this makes detailed, well-documented records from your doctors — test results, clinical findings, function-by-function assessments — more useful than a short letter simply stating you're disabled. Report your condition honestly and let the records speak; never exaggerate symptoms or hide work, which is both unlawful and likely to undermine your claim.
Keeping SSA updated
While your claim is pending (and after you're approved, if that happens), you're responsible for keeping SSA current on:
Your address and phone number — missed mail can mean a missed deadline you never knew existed.
Your doctors and treatment sources — so DDS or the hearing office can request updated records.
Any work you do or attempt, even part-time or short-lived — this matters both for the medical decision and, later, for ongoing eligibility.
Major changes in your condition, for better or worse.
You can generally update your address and phone number through your my Social Security account, or by calling or visiting a field office.
If it's been unusually long
Call and ask specifically what step it's at and whether anything is missing from you.
Ask whether a consultative exam has been scheduled or is needed, and whether you can help move that along.
Consider contacting your U.S. Senator or Representative's constituent services office — congressional offices can formally inquire about a stuck case, which sometimes helps identify a stalled file.
If you're in real financial hardship while waiting, ask SSA about whether your situation may qualify for expedited handling (for example, for certain serious or terminal conditions, or under compassionate allowances/dire-need criteria) — eligibility for expedited processing is limited and case-specific, so ask directly rather than assuming.
After a decision comes: the appeal clock
Once SSA or DDS issues a decision, if it's a denial (in whole or in part), you generally have 60 days from when you receive the notice to appeal — and SSA assumes you received it 5 days after the date on the letter unless you show otherwise. That deadline applies at each rung of the appeals ladder:
Reconsideration — a fresh look by someone who wasn't involved in the first decision.
Hearing before an Administrative Law Judge — where you can testify and submit further evidence.
Appeals Council review — a review of whether the judge applied the rules correctly.
Federal court — the final level, filed in U.S. District Court.
Missing the 60-day window can mean losing that level of appeal, unless you can show good cause for the delay. If you get a denial, don't wait — start gathering an appeal packet right away, and see our guide to the disability appeals process for what each level involves.
A note on scams and getting help
Watch for anyone who guarantees approval, asks for money up front, or asks for your Social Security number and banking details unprompted by phone or text. A legitimate representative — an attorney or an SSA-recognized non-attorney representative — is paid only a fee approved by SSA and generally taken from your past-due benefits if you win; they don't collect payment up front. Free help with applications and appeals is available from legal aid organizations and your state's protection and advocacy agency. If you get a suspicious call claiming to be from Social Security, you can report it through the SSA Office of the Inspector General at oig.ssa.gov.
This article is general information, not legal or medical advice, and does not create an attorney-client relationship. For guidance about your specific claim, contact Social Security directly, a legal aid organization, or a qualified representative.
Frequently asked questions
How often is my claim status updated?
There's no fixed schedule. Your my Social Security account reflects the claim's current stage whenever it changes hands (for example, moving from the field office to DDS, or a hearing being scheduled) — it isn't a live tracker that updates daily.
Can I see my status if I applied by phone or in person instead of online?
Yes. Regardless of how you applied, you can generally check status through your my Social Security account once it's created, or by calling your local field office or the DDS examiner named on your notice.
Do I need a lawyer just to check on my claim or send in new records?
No. Checking status and submitting medical evidence are things you can do yourself at no cost. Many people bring in a representative later, especially if they need to appeal a denial or prepare for a hearing.
What if I moved and I'm not sure SSA has my new address?
Update it right away through your my Social Security account or by calling/visiting a field office. Notices, including denial letters that start your appeal clock, are mailed to the address on file.
Is it normal for my claim to sit with no updates for months?
It can be. Processing times vary widely by state and case complexity, and SSA publishes its own current average processing times at ssa.gov. If your wait is well beyond that published average, it's reasonable to call and ask what's outstanding.
This article is general legal information, not legal advice, and may not reflect the most current law or the law in your jurisdiction. Laws vary by state and change over time. For advice about your specific situation, consult a licensed attorney.
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